Refund Policy

Made‑to‑Order Policy  

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All items are made specifically for you when you place your order. Because of this, we do not accept returns or exchanges for:

• Wrong size

• Wrong color

• Buyer’s remorse

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Damaged, Misprinted, or Defective Items  

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If your item arrives damaged or with a manufacturing error, we will replace it at no cost.  

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Please contact us within 7 days of delivery with:

• Your order number

• A clear photo of the issue

• A brief description

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Printify does not require the item to be returned.

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Wrong Item Received  

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If you receive the wrong item, we’ll replace it immediately. Please send a photo of what you received.

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Order Changes & Cancellations  

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Orders can only be modified or canceled within 12 hours of purchase. After production begins, changes are not possible.

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Refunds  

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Refunds are issued only if a replacement cannot be provided or if the product is unavailable.  

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Refunds follow Printify’s system and may be issued to your original payment method or account balance depending on currency.

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Non‑Returnable Items

• All made‑to‑order products

• Items damaged by the customer

• Items returned without contacting us first